Privacy Policy

1. Principles of our Privacy Policy

The provisions below serve to provide information as to the manner, extent and purpose of collecting, using and processing personal information. This data privacy statement applies only to the pages of our website ( If links on our site direct you to third-party Internet sites, please inform yourself about the respective handling of your data.

2. Personal Information

Information is considered personal if it gives away the person’s identity; typical examples of personal information are name, address, telephone number, email address. Basically, you can use our website without revealing any personal information about yourself. We store personal information only if you provide it voluntarily while getting in touch with us. None of your personal data is transferred to third parties.

3. Anonymized Data

Some data is collected for technical reasons. Your browser automatically transmits this data to us or to our website hosting provider. Among this data is the following: type and version of the browser you are using, operating system, referrer URL, and the date and time of your visit. The hosting provider automatically collects and stores this information in so-called server log files. This data is not considered personal data because it is anonymized. It is evaluated for statistical purposes only. However, we reserve the right to check this data retrospectively if we become aware of any concrete indications of unlawful use.

4. Applicable Legal Principles

The processing of your personal data is based on the following legal principles:

  • of Article 6 (1) GDPR serves as the legal basis for processing operations for which your consent has been obtained.
  • of Article 6 (1) GDPR is the legal basis for data processing to fulfil our services, to carry out contractual arrangements and to answer inquiries.
  • of Article 6 (1) GDPR applies as far as we need to process your personal data to fulfil our legal obligations.
  • of Article 6 (1) GDPR serves as a legal basis if the processing of your personal data is necessary to protect your vital interests or the vital interests of another natural person.
  • of Article 6 (1) GDPR is used for the protection of our legitimate interests or the legitimate interests of a third party commissioned by us.

5. Processing of Personal Data When you Get in Touch with us

When you get in touch with us by phone, email or contact form, we will store the information you provided based on point (a) of Article 6 (1) GDPR. The purpose here is to answer your questions and to process your request. We will record our having made contact in order to be able to prove it happened complying with legal requirements. The personal data communicated will be deleted when the respective conversation is finished, the situation has been settled and/ or if archiving your data is not necessary for legally indispensable reasons.

6. Newsletter

If you want to receive our newsletter, you will have to register and to give us your email address. Your registration for the newsletter will be recorded. After registration, we will send you an email to the address provided asking you to confirm your registration. By doing so, you give your consent according to the first sentence of point (a) of Article 6 (1) GDPR that we may regularly send our newsletter to your email address.

To unsubscribe from our newsletter, you can revoke your consent at any time. To opt-out, just send us an email or use the unsubscribe link that you will find in every newsletter. We will keep your credentials as long as they are needed for sending the newsletter. Your registration and your email address will be kept on record as long as there may be an interest to prove that you have registered in the first place. As a rule, this period will end after three years at the latest, corresponding to the limitation periods by civil law.

7. Collection, Use and Processing of Personal Data for Processing Orders Placed in our Online Shop

We will collect and use your personal data only to the extent necessary to fulfil and process your order and to process your requests.

Your data is required for the conclusion of the contract. This means that if you do not provide your personal data, you cannot enter into a contract with us. The use and processing of the data is based on point (b) of Article 6 (1) GDPR and is a prerequisite for the conclusion and performance of a contract with you.

We do not and will not transfer your data to third parties without your express consent. Exceptions to this are our service partners, who we need to perform our contractual obligations and to manage the contractual relationship, or service providers, who we use in the context of processing an order. In addition to the recipients already named in the individual clauses of this privacy policy statement, these are, e. g., recipients offering the following services: shipping service providers, payment service providers, merchandise management service providers, E-commerce service providers, web hosting service providers, order processing service providers and IT-service providers. In all cases we comply with the legal requirements. The data transfer is limited to the minimum necessary for performing the contract with you.

8. Duration of Storage of your Data

After complete performance of the contract, your data will initially be stored for the duration of the warranty period, then still stored taking into account statutory, especially tax and commercial retention periods, and then deleted after the deadline has passed unless you have given your consent to further processing and use of your data.

9. Use of Online Payment Services

You can do your payments via PayPal.

The use of your personal information is required to complete the transaction. However, only the payment service provider will process and store the data entered during the payment process. We receive no information regarding the means of payment you have used but only information as to whether the payment transaction was successfully completed or not.

All PayPal transactions are subject to the PayPal Privacy Policy. You can view it at:

10. Data Security

The data is encrypted when you visit our websites over the Internet. In order to ensure sufficient data security during transmission, we use state-of-the-art encryption methods (SSL). A secure connection is indicated by the "https" prefix in front of our domain name, which is displayed in the address bar of your browser.

We implement technical and organizational measures to secure our website and other systems against loss, destruction, unauthorized access, modification or disclosure of your data to unauthorized persons.

Please be aware that complete data security cannot be guaranteed when communicating via email. Therefore, it is always recommended to use the postal services, especially for correspondence with sensitive or vital content.

11. Use of Cookies

We would like to make your usage of our website as pleasant and effective as possible and for this reason we use cookies within the framework of point (f) of Article 6 (1) GDPR.

Cookies are small files that allow us to store specific device-related information on your device (PC/Mac, tablet, smart phone etc.). Thus, we obtain certain information about your computer and your connection to the Internet, including IP address, browser used, operating system, etc.

Most of the cookies we use are so-called session cookies. After you have left the site or after the session has ended, these cookies will be deleted automatically. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit our website and to offer you our services.

As a user, you can influence the use of cookies. Most browsers have a feature that allows you to restrict or completely prevent the storage of cookies and to enable the automatic deletion of cookies when the browser is closed. Additionally, you can disable cookies separately by setting an opt-out cookie. Please note that disabling must be done for each of your browsers separately. You should be aware, however, that the usability and particularly the comfort of our website may be limited without cookies and that some features of our website will not work.

How to manage cookies :

Edge / Internet Explorer :

Firefox :

Safari :

Google Chrome :

Opéra :

Safari iOS :


12. Embedded Third-Party Content

Some of the pages of our website include third-party content, such as online directions sketches from Google Maps or videos from YouTube. This content always requires that its providers (third-party providers) can detect your IP address while you visit our pages or the linked up third-party content. Without IP address, the contents in question cannot be sent to the browser of the respective user. The IP address is therefore a prerequisite for the presentation of this content.

We strive to make use of such third-party content whose provider uses the IP address solely to link up to his content. Unfortunately, we have no influence on whether a third party stores the IP addresses, e. g. for statistical purposes. Once we become aware of such a policy, we will inform you about it.

Please note that if you use this content, your data may be transmitted to the United States of America. There is an adequacy decision by the European Commission for data transfers to the U.S.A.

You have the option to prevent the processing of your personal data. For this you need to disable JavaScript. We would like to point out that in this case you will not be able to use all the features of this website.

13. Social Media Plug-ins.

In compliance with the first sentence of point (f) Article 6 GDPR (1) our website uses plug-ins from social media services Facebook and Twitter with the objective to make our company better known. The respective service provider is liable for privacy-compliant operation. We additionally protect the privacy of the visitors of our website by having implemented 2 clicks buttons that the visitor can use to activate the social media plug-ins if he/ she wishes to do so.

13.1 Use of Facebook components

Our website employs social network components provided by Facebook is a service of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA.

Each time you visit one of the pages of our websites where such an integrated component is active, it will cause your browser to exchange information with Facebook, giving away, which specific page of our website you are viewing at that moment. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and will be stored there.

If you access our website while being logged on to Facebook, Facebook recognizes through the information collected by its component which specific page you are viewing and links this information to your personal Facebook account. If e. g. you click Facebook’s "Like" button or write a Facebook comment, this information will be assigned to your personal Facebook account and stored there. Furthermore, as long as you are logged on to Facebook, the information that you have accessed our site will be forwarded to Facebook regardless of whether you have clicked the component or not. Facebook can use this information for the purpose of advertising, market research and objective-based redesign of Facebook pages. To this end, Facebook creates various profiles like user, interest and relationship profiles.

If you want to avoid that your data and your browsing behaviour will be transmitted to and stored by Facebook while you are accessing our website, you must log out of Facebook before you visit our site. Facebook’s Privacy declaration gives more detailed information, in particular on collection and use of data by Facebook, about your rights in this regard and the setting options for protecting your privacy:

There are several third-party tools that can be used to block Facebook’s social plug-ins via a browser add-on. More information can be found online by using a search engine of your liking entering the search words: "facebook", "plugin" and "block“.

An overview of Facebook plugins can be found at:

13.2 Twitter

Plug-ins of the short message network of Twitter are integrated on our website. The operating company of Twitter is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Integration of Twitter plug-ins (tweet button) can be recognized by the Twitter logo on our page. When you visit a page of our website that contains such a plug-in, a direct connection between your browser and the Twitter server is established. Twitter receives the information that you have visited our site with your IP address. If you click the Twitter tweet-button while being logged in to your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to associate your visit to our pages with your user account. We would like to point out that we as website operator are not aware what information the transmitted data contains and nor how it will be used by Twitter.

If you want to avoid Twitter associating your visit to our pages, please remember to log out of your Twitter account first. For more information, see the privacy policy of Twitter:


14. Your Rights

In accordance with Articles 15 to 20 GDPR you have the following rights in relation to the collection of your data:

a) Right to Obtain Information

You have the right to obtain information about the personal data stored about you.

b) Right to Rectification

You have the right to request immediate rectification of inaccurate personal data and/ or completion of incomplete personal data concerning you.

c) Right to Restriction of Processing

You have the right to demand the restriction of processing of your personal data, as far as the accuracy of the personal data is contested by you, or as far as the processing is unlawful. As an alternative to erasure you may demand from us to restrict the use of your personal data, as far as you need this data for the establishment, exercise or defence of legal claims. You may further demand the restriction or omittance of the erasure if you have objected to the processing of your data pursuant to Article 21 (1) GDPR pending the verification whether our legitimate interests in data use and/ or processing override those of you.

d) Right to Erasure

You have the right to obtain the erasure of personal data that we have stored about you unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

e) Right to Notification

If you have asserted your right to rectify, erase or limit processing, we will notify all recipients to whom your personal data has been disclosed of such rectification or erasure or restriction of processing of the data unless this proves to be impossible or would involve a disproportionate effort.

f) Right to Data Portability

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format. The same applies if you demand that your data is to be transmitted to a third party. If you require the data being directly transmitted to another controller, this will only be done where technically feasible.

g) Right to Object

If your personal data is processed on the basis of legitimate interests in accordance with point (f) of Article 6 (1) GDPR, you have the right to object to the processing at any time in accordance with Article 21 of the GDPR.

h) Right to Revoke Previously Given Consent

You have the right to revoke your consent to the collection of data at any time with effect for the future. The data collected until the legal validity of the revocation remains unaffected. Please understand that for technical reasons the implementation of your revocation may take a little time during which you may still receive messages from us.

i) Right to Lodge a Complaint with a Supervisory Authority

In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data violates data protection law or is otherwise unlawful.

14. Who to Contact

If you have additional questions or comments of any kind, or if you see anything on our website that you think is inappropriate, please let us know or email us at:

Bit Guardian GmbH
Person to contact: Lucian Bitai
Am Kirchenhölzl 14,
82166 Gräfelfing,